Privacy Policy

Last updated: Jan 12, 2026

FANCYSPACE (“we,” “us,” or “our”) operates this website and online store, offering fragrance and scent-related products (the “Services”). Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products securely.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will prevail with respect to personal data matters.

By accessing or using our Services, you agree to the practices described in this Policy.

1. Personal Information We Collect

We collect personal information necessary to operate our fragrance e-commerce business, including:

  • Contact Information: name, billing address, shipping address, email address, phone number

  • Order & Transaction Information: products purchased, order history, returns, and exchanges

  • Payment Information: payment method and transaction confirmation (payment card details are processed securely by third-party payment providers; we do not store full card numbers)

  • Account Information: login credentials and preferences

  • Customer Communications: information you provide when contacting us

  • Device & Usage Information: IP address, browser type, and interactions with our website

We do not collect medical, health, or biometric data related to fragrance use.

2. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies when you browse our website

  • From service providers that support payments, analytics, marketing, and fulfillment

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer support and manage returns or exchanges

  • Communicate with you about orders, updates, or promotions

  • Improve our website, products, and shopping experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory obligations

4. Sharing of Personal Information

We may share your personal information with:

  • Shopify, as our e-commerce platform provider

  • Payment processors, shipping carriers, and fulfillment partners

  • Marketing and analytics providers, where permitted by law

  • Legal or regulatory authorities, when required

We do not sell personal information in the traditional sense.

5. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Data Security & Retention

We use reasonable security measures to protect your information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain marketing communications.

To exercise your rights, please contact us using the details below.

8. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect personal information from individuals under the age of majority. If such information is identified, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: service@fancyspace.cc